Our goal is to keep you coming back for exciting new Cartoon Network Shop products. If you are unhappy with any purchase, you may return it to us within 30 days for exchange or a full refund, less shipping charges. Simply use the return shipping label that is included with your order. Please note that videos and DVDs can only be exchanged for the same title. They can not be exchanged for other merchandise, and we are unable to provide refunds on these products.
Despite our use of extra heavy tubes when mailing posters, every once in a while one is crushed during shipment. In the rare event this may happen to yours, fold up the damaged poster (or tear off a portion of it that includes the movie title) and send it back in a standard size envelope. Include a note indicating whether you'd like a replacement or a refund along with a copy of your packing slip so that we can confirm which poster you are returning. Please be specific in your note to ensure that your return/exchange is handled as quickly as possible